Question 1

What is Articea?

Accepted Answer

Articea is India's premier online marketplace for authentic handmade and handcrafted products. We connect talented Indian artisans directly with customers, offering unique jewellery, home decor, pottery, textiles, and traditional handicrafts.

Question 2

Do you offer free shipping across India?

Accepted Answer

Yes, we offer free shipping across India on eligible orders. Check individual product pages for specific shipping details and delivery timelines.

Question 3

Is Cash on Delivery (COD) available?

Accepted Answer

Yes, Cash on Delivery is available for most locations across India. You can select this payment option during checkout.

Question 4

Are all products 100% handmade?

Accepted Answer

Yes, all products on Articea are 100% handmade or handcrafted by verified Indian artisans. Each item is unique and crafted using traditional techniques and quality materials.

Question 5

How can I contact customer support?

Accepted Answer

You can reach our customer support team through the Help Center, email us at team@articea.in, call us at +91 93706 05124 (09:00 AM - 07:00 PM), or use the live chat feature available on our website.

Question 6

What payment methods do you accept?

Accepted Answer

We accept multiple payment methods including Credit/Debit Cards, UPI, Net Banking, Digital Wallets, and Cash on Delivery (COD) for eligible locations.

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